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Help & Support November 2024

Release notes - October 2023

Summary

In 23.10 the Details page for switch ports has been updated. It's also possible to apply site links and visibility settings on SD-WAN uplink bearers.

Switch Ports Details page updated

For switches recognised by Highlight, you can enable LAN switch monitoring to get a fast, detailed picture of how they are performing - traffic levels, health issues, and outages on every port, presented in a simple clear format. You can designate specific ports as 'critical' (for example, server connections) and Highlight will alert if these ports have problems. See a list of supported manufacturers.

A critical port

Critical ports have a blue background marker in the Port Summary panel.
The Live status of critical ports is indicated by the green/amber/red background of the port number.
Click one to jump to the chart for that port in the lower section of the page.
Highlight scrolls to the relevant port and expands it.

In the Port Summary section, it's now possible to filter the switch ports to focus on those you are interested in.

Filter switch ports: All/Active/Critical
All
This is the default option. All ports are shown.
Active
This includes active and critical ports.
Active means the port had data within the selected time period (day, week or month).
Critical
Only ports which have been designated as critical are shown.
CriticalPorts

For the switch, this panel shows a chart for each critical port designated in Highlight. Only critical ports can change the colour of a heat tile and generate an alert email or webhook. Charts are labelled with the slot and port number and that port’s alias or interface name, if one has been configured on the switch.

Like all other charts on the details page, critical port charts have the following enhancements:

  • Hover on a data point to see timestamp and precise values
  • Click to jump to a specific date from a week or month view
  • Drag across a chart to zoom in to a particular time period
  • See other charts aligned to the same timescale so you can quickly recognise the impact of an event

Find out more about: Switches in Highlight